Cancellation Policy for MTS Designhub Digital Products

Cancellation Window:

Customers may request to cancel their order within [number of hours/days] of placing the order. After this window has passed, cancellation may not be possible, as the product may have already been processed and delivered.

Cancellation Process:

To request a cancellation, please contact our customer support team at admin@mtsdesignhub.com and provide your order details. We will review your request and process the cancellation if it falls within the specified cancellation window.

Refund for Cancellations:

If the cancellation request is approved and falls within the specified cancellation window, a full refund will be issued to the original payment method. Please allow 7 days for the refund to reflect in your account. However, please note that if the product has already been delivered or accessed, the refund may not be possible due to the nature of our products.

Exceptions:

In some cases, cancellations may not be possible due to the nature of the product or service. These cases may include time-sensitive digital products or personalized services that have already been initiated or provided. We reserve the right to assess cancellation requests on a case-by-case basis.

Contact Information:

If you have any questions or concerns about our cancellation policy, please reach out to our customer support team at admin@mtsdesignhub.com. We are committed to providing excellent service and will assist you with any queries you may have.